Shipping Policy

Creators Standard Last updated: July 29, 2026

Thank you for shopping with Creators Standard. Because every item we sell is made to order, our shipping timeline has two parts: production time and transit time. Please read both.

1. Production Time

All of our apparel is printed on demand. Production begins after your order is placed and payment is confirmed, and typically takes 2 to 7 business days.

Production time does not include shipping. Business days are Monday through Friday, excluding U.S. federal holidays.

Production may take longer during new releases, promotional periods, and the November–December holiday season, or if a garment is temporarily out of stock at our supplier. If your order will be significantly delayed, we will email you.

Orders containing multiple items may be produced at different rates and may ship separately, at no extra cost to you. If you receive a partial order, the remaining items are still in production or in transit.

2. Transit Time and Shipping Methods

Once your order leaves our fulfillment facility, estimated transit times are:

United States

• Standard: 3–7 business days
• Expedited (where offered at checkout): 2–4 business days

Canada: 5–14 business days International: 10–25 business days, and occasionally longer depending on destination and customs processing

These are estimates provided by our carriers, not guarantees. Carrier delays, weather, customs inspections, and local postal conditions can extend delivery times, and we cannot control or expedite an order once it is in a carrier's possession.

We ship via UPS, USPS, FedEx, DHL, and regional or international postal carriers. The carrier is selected based on your destination, order size, and the shipping method chosen at checkout.

3. Shipping Rates

Shipping rates are calculated at checkout based on your destination, package weight, and the shipping method you select. The total cost is displayed before you complete your purchase. Any free shipping promotion applies only as described in the terms of that promotion.

4. Order Tracking

You will receive a shipping confirmation email with a tracking number once your order ships. Tracking information may take 24 to 48 hours to display activity after the email is sent, and international tracking updates can be infrequent once a package leaves the United States.

If your tracking has not updated in more than 10 business days for a domestic order, or more than 20 business days for an international order, contact us at stefan@tattoogeeks.digital and we will open an inquiry with the carrier.

5. Shipping Address Accuracy

You are responsible for entering a complete and correct shipping address. Please double-check your address, including apartment, unit, or suite number, before completing checkout.

Address changes can only be made within 2 hours of placing your order and only if production has not begun. Email stefan@tattoogeeks.digital with your order number immediately if you need to correct an address.

If a package is returned to us as undeliverable because of an incorrect, incomplete, or outdated address, or because it went unclaimed at a pickup location, we will contact you. You may choose to have the order reshipped at your expense, or, if the item is returned to us in resalable condition, to receive a refund of the item price less original shipping costs. If the returned package is not recoverable, we cannot issue a refund.

We ship to PO Boxes for most orders, but some expedited services and some carriers cannot deliver to PO Boxes. We do not currently guarantee delivery to APO, FPO, or DPO addresses.

6. Lost, Stolen, and Damaged Packages

Marked delivered but not received. Check with everyone at your address, look around entry points and with building management, and contact your local carrier office with your tracking number. Packages marked delivered occasionally arrive within 1 to 3 days. If it still has not appeared after 3 business days, contact us and we will help investigate. We are not responsible for packages that a carrier confirms as delivered and that are subsequently stolen from an unsecured location, but we will do our best to help you resolve the situation.

Lost in transit. If tracking stops updating and the carrier confirms the package as lost, contact us within 30 days of the last tracking update. We will send a replacement at no cost to you or, if the item is unavailable, issue a full refund.

Damaged in transit or defective on arrival. Inspect your order on arrival. If an item arrives damaged, misprinted, or defective, email stefan@tattoogeeks.digital within 30 days of delivery with your order number and clear photos of the item, the printed area, and the shipping packaging. We will arrange a replacement or refund at no cost to you. Please see our Refund & Returns Policy for full details.

7. International Orders, Customs, Duties, and Taxes

International customers are responsible for all customs duties, import taxes, VAT, GST, brokerage fees, and any other charges imposed by the destination country. These charges are determined by your local customs authority, are not included in the price you pay at checkout, and are not collected by us.

Customs authorities may hold or inspect a package, which can delay delivery. If you refuse to pay customs charges and the package is returned or destroyed, we cannot issue a refund.

Some countries restrict the import of certain goods or impose value thresholds. It is your responsibility to know your country's import rules before ordering.

8. Returns

Because all items are made to order, we do not accept returns or exchanges for reasons of fit, preference, or buyer's remorse. We do replace or refund items that are defective, damaged, incorrect, or lost in transit. Please review our Refund & Returns Policy for complete details, timelines, and instructions.

9. Contact Us

Questions about shipping, tracking, or delivery:

Creators Standard 1450 SW Vintage Parkway, Suite 130 Ankeny, IA 50023 stefan@tattoogeeks.digital

Please include your order number in all correspondence. We respond to email within 1 to 2 business days.